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Privacy Policy

21Spades (“21Spades,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, applications, tools, smart contracts, and related services (collectively, the “Services”).

By accessing or using the Services, you acknowledge the practices described in this Policy.

1. Information We Collect

We collect information in the following categories:

a. Information You Provide

When you use 21Spades, you may provide:

  • Name
  • Email address
  • Username
  • Profile information
  • Community affiliation
  • Communications with us
  • Content you post within communities
  • Participation in D-Drops

If identity verification (KYC) is required for certain features, you may provide:

  • Government-issued identification
  • Date of birth
  • Address
  • Selfie verification
  • Additional compliance information

b. Wallet & Blockchain Information

When you connect a blockchain wallet:

  • Public wallet address
  • Transaction history (publicly available on blockchain)
  • Token holdings visible on-chain

We do not collect private keys or seed phrases. Blockchain data is public and immutable by nature.

c. Transaction Information

We collect:

  • D-Drop entries
  • Digital asset purchases
  • Marketplace interactions
  • Payment confirmations

Payment processing may be handled by third-party providers.

d. Automatically Collected Information

We may collect:

  • IP address
  • Device type
  • Browser type
  • Operating system
  • Usage activity
  • Pages viewed
  • Session duration
  • Cookies and tracking data

e. Third-Party Integrations (SpadesFi & On-Ramps)

When using third-party services integrated into 21Spades (e.g., DeFi protocols or fiat-to-crypto providers):

  • You may share information directly with those providers
  • Their privacy policies govern their data handling

21Spades is not responsible for third-party data practices.

2. How We Use Your Information

We use collected information to:

  • Operate and maintain the Platform.
  • Facilitate D-Drops and transactions.
  • Verify eligibility and prevent fraud.
  • Provide customer support.
  • Improve platform functionality.
  • Send service-related notifications.
  • Comply with legal obligations.
  • Enforce our Terms of Service.
  • Send marketing communications (if opted in).

We do not sell your personal data.

3. Cookies & Tracking Technologies

We use:

  • Essential cookies (platform functionality)
  • Analytics cookies (usage insights)
  • Performance tracking tools

You may control cookies through browser settings. Disabling cookies may affect functionality.

4. How We Share Information

We may share information with:

a. Service Providers

  • Payment processors
  • Identity verification providers
  • Hosting providers
  • Analytics services

b. Regulatory Authorities

If required by law, subpoena, or regulatory request.

c. Business Transfers

In case of merger, acquisition, or asset sale.

d. Blockchain Networks

Transactions conducted via blockchain are publicly visible. We do not control blockchain publication.

5. Data Retention

We retain personal information:

  • As long as necessary to provide services
  • As required for compliance obligations
  • For fraud prevention and security

Blockchain transaction data cannot be altered or deleted.

6. Security

We implement commercially reasonable security measures, including:

  • Encryption protocols
  • Access controls
  • Monitoring systems

However, no digital platform is 100% secure. Users are responsible for safeguarding wallet credentials.

7. International Users

Your information may be processed in jurisdictions different from your country of residence.

By using 21Spades, you consent to cross-border data transfers.

8. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access your data
  • Correct inaccurate data
  • Delete certain data
  • Restrict processing
  • Object to marketing
  • Request data portability

To exercise these rights, contact: info@21Spades.io . We may require identity verification before processing requests.

9. California Privacy Rights (If Applicable)

California residents may have rights under the CCPA, including:

  • Right to know what personal data is collected
  • Right to request deletion
  • Right to opt out of sale (21Spades does not sell personal data)

Requests may be submitted to: info@21Spades.io

10. GDPR Rights (If Applicable)

If you are located in the European Economic Area (EEA), you may have rights under GDPR. Legal bases for processing include:

  • Contract performance
  • Legal compliance
  • Legitimate interests
  • User consent

You may file complaints with your local data protection authority.

11. Children’s Privacy

  • 21Spades is not intended for individuals under 18.
  • We do not knowingly collect data from minors.
  • If discovered, such information will be deleted.

12. Marketing Communications

You may opt-in to newsletters or updates. You can unsubscribe at any time via:

  • Email unsubscribe link
  • Account settings

Service-related communications may still be sent.

13. Data Deletion Requests

Users may request deletion of account data. However:

  • Blockchain records cannot be deleted
  • Legal compliance records may be retained

We will respond within applicable legal timeframes.

14. Changes to This Policy

  • We may update this Privacy Policy.
  • Updated versions will be posted with a revised date.
  • Continued use of Services constitutes acceptance.

15. Contact Information

For privacy-related inquiries:

Email: info@21Spades.io